Certificate III in Health Services Assistance
Are you looking to embark on a career in healthcare? Mater Education’s Certificate III in Health Services Assistance course will arm you with the knowledge and skills needed to work in a range of assistant-style roles—from jobs as a patient care attendant or an assistant in nursing, through to orderly and wardsperson positions.
This hands-on course is delivered onsite at Mater Education's world-class clinical simulation facility and taught by our team of interprofessional education experts.
Key areas of learning and skills development include:
- interpreting and applying medical terminology
- anatomy and physiology
- working in health and community services
- infection prevention and control.
Graduates of the course will be able to work confidently in the following roles:
- assistant in nursing
- patient care attendant
- personal carer
This qualification is approved for the Queensland Government Certificate 3 Guarantee program. To be eligible for the Certificate 3 Guarantee, you must meet eligibility criteria. For more information on the available funding options and criteria go to the Costs section on this page.
Mater Education wants everyone enrolled into the program to have every opportunity to succeed at their study. Our program is dynamic, and delivered in a way that caters to all learning styles.
When applications are open, you will need to complete an online application including:
1. addressing the following three criteria:
- What motivates you to pursue a career in healthcare at this time?
- Why do you think the Mater Education program would suit you?
- How do you plan to balance your life, work and full-time study commitments while undertaking the health services assistance program?
2. details of your work history and voluntary experience
3. details of any prior education, including copies of any qualifications, statements of attainment or a transcript of completed study and/or your Senior Secondary Certificate of Education awarded for the completion of year 12.
Applicants that address the defined criteria as published and whose answers are clear and informative will progress to the next stage.
Stage 1: To set you up for success, we'll ask you to undergo a language, literacy and numeracy (LLN) evaluation before starting the program. The LLN evaluation will give us an insight into your reading, writing and numeracy skills, and help us plan any extra support you may need to succeed in the program.
Stage 2: Applicants who display competence at or above Exit Level 2 in the Australian Core Skills Framework (ACSF) across all five core skills of learning, reading, writing, oral communication and numeracy will be invited to an interview.
To be a health services assistant you need to be responsible, physically fit, mentally alert and practical. You also need to be able to carry out all of the physical activities that are a part of caring for someone.
Certificates and permits
Confirmation of your enrolment as a Health Services Assistant student is subject to the completion of a criminal history check (Fit2Work).
For students complete vocational placement in a child related area, you will also be required to obtain a Blue Card. This is free for students and will be discussed at the interview stage. (If you have any questions about Blue Card requirements, please contact us.)
You need to be immunised, or in the process of being vaccinated, for the following communicable diseases:
- Hepatitis B
- Varicella (chicken pox)
- MMR (measles, mumps and rubella)
- Pertussis (whooping cough)
- Seasonal vaccinations (influenza) as required
If you are applying for credit for your First Aid certification your CPR currency must be up to date for the duration of the program.
Students will require access to a reliable internet connection enabling access to Mater Education’s virtual learning environment, and a computer with up-to-date software, including Microsoft Office, Adobe Acrobat Reader and Adobe Flash Player.
Full Fee-paying student—$4,490
View the schedule of fees for students in January and May 2023.
View the schedule of fees for students in July 2023.
Government funding—Certificate 3 Guarantee
This qualification is approved for subsidies under the Queensland Government's Certificate 3 Guarantee program. Certificate 3 Guarantee provides a government subsidy to allow eligible Queenslanders to obtain their first post-school Certificate III level qualification. To be eligible for the Certificate 3 Guarantee funded by the Queensland Government you must meet the eligibility criteria, as outlined below.
Non-concessional student co-contribution—$630
Concessional student co-contribution—$300
Co-contribution is payable prior to commencement.
To be eligible for the Certificate 3 Guarantee you must meet the following criteria:
- not hold or be currently enrolled in a certificate III or higher level qualification (does not include qualifications completed in secondary school)
- be 15 years or older
- have completed or left secondary school
- be an Australian citizen or permanent resident residing in Queensland, or New Zealand citizen permanently residing in Queensland (including humanitarian entrants), or a temporary resident with the necessary visa and work permits on the pathway to permanent residency.
You are eligible for the concession fee if you are eligible for subsidised training, and are listed on an Australian Government Low Income Health Care Card or Pensioner Concession Card, if you are Aboriginal or Torres Strait Islander, you hold a Department of Veterans' Affairs Pensioner Concession Card, or if you have a disability.
Students will no longer be eligible for a government subsidised training place under the Certificate 3 Guarantee program once they complete the qualification.
For more information about eligibility, see our Certificate 3 Guarantee Fact Sheet, Queensland Government Certificate 3 Guarantee Student Fact Sheet, or Certificate 3 Guarantee FAQs.
If you are not eligible for a subsidy, Mater Education offers a payment plan for the Health Services Assistance course fees. To pay your fees this way you’ll need to make three to five non-refundable payments—the first before the start of the course. There are no administration fees or interest charges, and no extra charges for credit card payments. Please contact us to find out about our payment plan.
As part of your enrolment you will need to buy:
- Mater Education Uniform shirt (approximately $60 - $80 per shirt)
- Closed-in black shoes
- Black business pants or knee-length black skirt (preferably with pockets)
- Criminal history check 'Fit2Work' ($29)
- Any additional vaccinations you may require
Cancellation and refund policy.
This course is delivered over 15 weeks plus placement. Classes are delivered through a hybrid delivery, including both:
- Campus: Onsite at Mater Education campus (Up to two day per week*).
- Online: Theory sessions and tutorials delivered online (est. 10 hours per week).
Within these modes, a range of class styles are utilised, including classroom work, group discussions, tutorials, online videos, online sessions and practical simulation events.
- The Mater Education delivers classes between the hours of 8 am and 6 pm.
- Classes are typically between Monday to Friday.
- Students will be provided with a timetable for each term to assist in planning ahead for their training upon commencement.
View the indicative timetable and study expectations for students commencing study in:
- Adjustments to the delivery mode may occur while COVID-19 restrictions remain in place. Theory sessions may move to an online delivery depending upon government restrictions and community expectations.
- Orientation location to be confirmed
Mater Education is proud to offer rare scholarship opportunities for some eligible students from an Indigenous or refugee background, as well as those facing financial hardship.
Scholarships are awarded on merit, and are available to eligible students.
If you think you are eligible, we encourage you to apply for the course and make a clear note in your application form that you’re also applying for the scholarship (list under “other relevant information”).
Find out more about our scholarship opportunities here.
This qualification comprises 15 units in total, including 7 core units and 8 elective units.
BSBMED301 Interpret and apply medical terminology appropriately
This unit contains the knowledge and skills you need to:
- understand and respond to instructions
- carry out routine tasks and communicate with a range of internal/external clients in a medical environment
- use appropriate medical terminology.
CHCCOM005 Communicate and work in health or community services
This unit gives you the skills and knowledge you need to work effectively in a health setting with clients, staff, visitors, suppliers and others to meet established work requirements.
CHCDIV001 Work with diverse people
This unit gives you the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations.
HLTINF006 Apply basic principles and practices of infection prevention and control
This unit describes the skills and knowledge required to follow organisational infection prevention and control procedures, including implementing standard and transmission-based precautions and responding to infection risks.
HLTWHS001 Participate in workplace health and safety
This unit describes the skills and knowledge required for workers to participate in safe work practices to ensure their own health and safety, and that of others.
HLTAAP001 Recognise healthy body systems
This unit provides the basic level of knowledge of anatomy and physiology needed to recognise healthy body systems.
BSBWOR301 Organise personal work priorities and development
This unit equips you with the skills and knowledge to organise your own work schedules, to monitor and obtain feedback on work performance and to maintain required levels of competence.
CHCCCS002 Assist with movement
This unit provides the knowledge and skills you need to support clients who need assistance with basic physical movement.
CHCCCS020 Respond effectively to behaviours of concern
This unit describes the skills and knowledge you need to respond effectively to behaviours of concern in clients and others.
CHCCCS026 Transport individuals
This unit describes the skills and knowledge you need to transport of clients from one location to another at a particular site (or to other sites) safely, quickly and efficiently.
CHCCCS012 Prepare and maintain beds
This unit describes the skills and knowledge required to apply bed making and cleaning practices to a range of beds to ensure that people can safely occupy a clean bed.
CHCCCS031 Provide Individualised Support
This unit describes the performance outcomes, skills and knowledge required to organise, provide and monitor personal support services for a person within the limits established by an individualised plan.
CHCCCS010 Maintain high standard of service
This unit describes skills and knowledge you’ll need as a care assistance worker (or other worker who has contact with clients) to deliver and maintain a high standard of service.
BSBFLM312 Contribute to team effectiveness
This unit describes the skills and knowledge required to contribute to the effectiveness of the work team. It involves planning with the team to meet expected outcomes, developing team cohesion, participating in and facilitating the work team, and communicating with the management of the organisation.
HLTAID009 Provide cardiopulmonary resuscitation
This unit describes the skills and knowledge required to perform cardiopulmonary resuscitation (CPR) in line with the Australian Resuscitation Council (ARC) guidelines.
Should you leave the course before you complete it, you’ll receive a Statement of Attainment for any units of competency you’ve completed and where your course fees have been paid in full.
Mater Education has a dedicated Placement Team who will make arrangements for your mandatory placement as part of this program. You will undertake 40 hours of workplace experience placement in specialties including:
- Ward services
- Acute and chronic areas
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